UVP GelDoc-It TS Imaging System - Manual (Page 13)

GelDoc-It TS Imaging System 13
TroubleShooting
No Power to the Darkroom
Recheck main power cord connections to the GelDoc-It TS darkroom.
Check fuses, located at the back of the unit, near the power port. You will need a flat-head screwdriver. Turn
the cap and the fuse holder will “pop-out”. Inspect the thin wire within the glass fuse to see if there is a break
in the wire. If so, replace fuse(s). If fuses are blown repeatedly, contact UVP Technical Support Department
for additional troubleshooting.
No Image on the LCD Screen
Make sure the internal LEDs have power since this includes power to the screen. To power up the system,
push once on the button located on the left side of the unit.
Touch Screen not Accurate
If touching or clicking on the buttons becomes inaccurate, you may need to recalibrate your touch screen.
Please follow all instructions in the touch screen calibration instructions included in your GelDoc-It TS
software CD.
Transilluminator Will Not Turn On
In addition to the “Ultraviolet Trans” (which controls the transilluminator power), switch on the front of the
GelDoc-It TS darkroom. The transilluminator itself has a power switch; make sure that the transilluminator
switch is in the On position.
There is a 10-minute timer that turns off the transilluminator automatically after 10-minutes of use. The timer
switch located at the front of the darkroom can be reset (which restarts the 10-minute count).
Error Messages Pop Up on the Screen
Messages appear on the screen that might be related to the GelDoc-It TS software interface, or Microsoft
Windows. If the message is related to Microsoft Windows, such as a reminder to activate or update your
copy of Windows, please contact your system administrator for assistance.
If an error message appears repetitively, and your system administrator does not recognize it as a Microsoft
Windows error, don’t hesitate to contact UVP Technical Support for further assistance.