UVP HEPA/UV PCR Systems - Manual (Page 16)

HEPA/UV3 PCR Workstation and Cabinet Page 16
Technical Assistance
Note: A Returned Goods Authorization (RGA) number must be obtained from UVP Customer
Service before returning any product.
UVP offers technical support for all of its products. If you have any questions about the product’s use,
operation or repair, please contact our offices at the locations below. Contact UVP’s Customer Service
based on your location:
N. America, S. America, Asia, Australia: Europe, Africa, Middle East:
Call (800) 452-6788 or (909) 946-3197
Customer Service 7:00 am and 5:00 pm PST Call +44(0) 1223-420022 Customer Service
8:30 a.m. and 5:30 p.m.
E-Mail to: [email protected] E-Mail to: [email protected]
Fax Customer Service at: (909) 946-3597 Fax Customer Service at: +44(0)1223-420561
Write to: UVP, LLC 2066 W. 11
th
Street,
Upland, CA 91786 USA
Write to: Ultra-Violet Products Ltd., Unit 1,
Trinity Hall, Nuffield Road, Cambridge
CB4 1TG UK
Warranty
UVP, LLC warrants its products to be free of detects in materials and workmanship for a period of two
(2) years from the date of purchase. The foregoing warranty of UVP shall be of no force and effect if
buyer has modified or damaged the product. Tubes and filters are warranted for 90 days.
NOTE: “Crazing” (cracking and/or yellowing) of the Makrolon
®
panels may occur within the warranty
period. This is regarded as normal wear and tear and is not covered by the warranty.
All warranties or merchantability and fitness for any purpose and all other warranties, expressed or
implied, except those expressly set forth herein, are deemed waived and excluded.
UVP’s duty under the warranty is limited to replacement and/or repair of the defective part at the option
of UVP, LLC. UVP shall not be liable for any expenses or damages incurred by the purchaser except as
expressly set forth herein, and in no event shall UVP be liable for any special, incidental or
consequential damages of any kind. This warranty does not supersede any statutory rights that may be
available in certain countries.
Makrolon is a registered trademark of Bayer AG.