Warranty information – WarmlyYours TempZone FLEX (Twin) Conductor 120V or 240V User Manual

Page 18

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Warranty Information

Please complete and return the Warranty Card (online or you may send/fax this form)

Thank you for purchasing your new WarmlyYours TempZone™ floor warming system. To register your system, go online to www.WarmlyYours.com/warranty, or simply

complete, detach and mail the Warranty Card within 30 days of date of purchase to: WarmlyYours, 590 Telser Rd Lake Zurich, IL 60047. For your convenience, you may

also fax this card to (800) 408-1100.

WarmlyYours, Inc. warrants the WarmlyYours TempZone™ electric floor warming system rolls (“the Product”) to be free from

defects in materials and workmanship for twenty five (25) years from the date of sale, provided that the Product is installed

in accordance with the WarmlyYours product installation guide, any special written or oral design or installation guidelines

provided by WarmlyYours for the specific project that the Product is intended, the provisions of the National Electric Code

(NEC), and all applicable local building and electrical codes. If the Product is determined to be defective in materials and

workmanship, and has not been damaged as a result of misuse, misapplication or improper installation, WarmlyYours will

reimburse the cost for location of the fault, repair of Product, and any labor and materials required to perform the repair. If

repair of the Product is not feasible, WarmlyYours will replace the Product or refund the original cost of the Product. Controls

sold under the WarmlyYours name are warranted for specific coverage periods. Please see www.WarmlyYours.com for the

length of warranty coverage for each control. Should the control be defective or malfunction, return the control to WarmlyYours

and it will be repaired or replaced (at WarmlyYours option). The warranty does not cover removal or reinstallation costs. See

entire warranty in packaging.

WarmlyYours Inc. assumes no responsibility under this warranty for any damage to the Product prior to or during installation by

anyone, including, but not limited to trades people or visitors to the job site, or damage caused as a result of post installation

work. Call our toll free number, (800) 875-5285, if you have any questions about installation. The Limited Warranty is null and

void if the Product owner or his representative attempts to repair the Product without receiving authorization. Upon notification

of an actual or possible problem, WarmlyYours will issue an Authorization to Proceed under the terms of the Limited Warranty.

Warranty Subject to the Following Conditions: 1. The warranty of the warming system must be registered by completing and

returning the attached ‘System Warranty Registration’ card to WarmlyYours, Inc. within thirty days of date of purchase. Please

keep your invoice, as proof of date of purchase will be required in the event of a claim. 2. The warming roll must be installed

flat under tile, stone, resilient flooring or laminate wood in a latex modified thinset or a portland-based cement. 3. The warming

system must be electrically grounded and protected by a GFI (Ground Fault Interrupter). 4. The installation must comply with

all national and local electrical and building codes, as well as any other applicable statutory requirements. 5. The manufacturer

hereby reserves the right to inspect the installation site at any reasonable time. 6. The warranty is not automatically transferred

with change of ownership, but the manufacturer may, on application, transfer the warranty for the period remaining. This

transfer is solely at the discretion of the manufacturer. 7. The warming system should be used strictly in accordance with the

following: 7.1 The voltage of the circuit should match the voltage of the warming system, and the size of the circuit should be

such that the warming system does not occupy more than 80% of the circuit capacity. 7.2 Should you feel no warmth on the

floor within 60 minutes, verify that there is power to the control or thermostat. Contact WarmlyYours after verifying that there is

power through the load wires. Under no circumstances should you or anyone else tamper with or attempt to repair the warming

system - this will render the warranty null and void. 7.3 Switch the warming system on and off as you would any conventional

electric heater, although timers or thermostats may be used if preferred. 7.4 Use reasonable care in the operation of the

warming system. Do not drop heavy articles on the flooring or pierce the flooring with sharp objects. 7.5 All restrictions and

warnings detailed in the installation guide must be strictly followed.

WARMLYYOURS, INC. DISCLAIMS ANY WARRANTY NOT PROVIDED HEREIN, INCLUDING ANY IMPLIED WARRANTY

OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. WARMLYYOURS

FURTHER DISCLAIMS ANY RESPONSIBILITY FOR SPECIAL, INDIRECT, SECONDARY, INCIDENTAL, OR

CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THIS PRODUCT, INCLUDING INCONVENIENCE

OR LOSS OF USE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THIS DOCUMENT. NO

AGENT OR REPRESENTATIVE OF WARMLYYOURS HAS ANY AUTHORITY TO EXTEND OR MODIFY THIS WARRANTY

UNLESS SUCH EXTENSION OR MODIFICATION IS MADE IN WRITING BY A CORPORATE OFFICER.

WarmlyYours makes no claim as to the amount of floor/room temperature rise, the time to reach a given floor/room temperature

or final floor/room temperature due to the innumerable variations in building construction and environmental conditions.

RETURN POLICY

Product will be accepted for return if it is in “resalable” condition. The product must be in exactly the same condition

as when we shipped it to you.

1. HOMEOWNER INFORMATION

Company Name

Phone

Address

Email

City

State

Postal/Zip

Fax

4. HEATING SYSTEM INFORMATION

Install Date
Installed Under: oTile oStone

oLaminate Wood oOther

(Please specify other)

_____________________________

Sub Floor Material
Set In
Total Rolls Installed

Roll Size Final Ohm Reading

Roll 1
Roll 2
Roll 3
Roll 4
Roll 5
Roll 6
Roll 7

2. FLOOR INSTALLER INFORMATION Check here if homeowner installed

Company Name

Phone

Address

Email

City

State

Postal/Zip

Fax

3. ELECTRICIAN INFORMATION

Company Name

Phone

Address

Email

City

State

Postal/Zip

Fax

30000-L 1/2014

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