Meter and test strip problems, Continued) – Bayer HealthCare Blood Glucose Meter MODEL Ascensia Elite User Manual

Page 41

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32

Meter and Test Strip Problems

(continued)

SECTION 6

Meter fails to start
countdown.

Some display seg-
ments do not appear.

Battery display.

1. Blood applied wrong;

see pp. iii, iv.

2. Test Strip inserted

incorrectly.

3. Sample is applied while

full display is showing

.

Meter electronics or
battery failure.

1. Battery voltage low.

1. Form a larger drop of blood or

control solution and rerun test
using a new Test Strip. Hold
test end to sample until after
the “beep.”

2. Insert Test Strip correctly

(Meter
end first).

3. Wait for F# and last test

result to begin flashing before
applying sample to strip.

Replace batteries and if Display is
still incorrect, contact Customer
Service Department.

1. Replace batteries.

See Section 1, page 2.

PROBLEM

CAUSE

SOLUTION

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