Bayer HealthCare Blood Glucose Meter MODEL Ascensia Elite - Manual (Page 44)

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Service
SECTION 7
If attempts to correct a problem fail, please call our Customer Service
Department. We have trained specialists to assist you.
In the U.S.A., call toll free at:
1-800-348-8100
IMPORTANT:
• Speak to a Customer Service Representative before returning your Meter
for any reason. He/she will give you the information needed to get your
problem handled correctly and efficiently.
• Have your Ascensia E LITE ™ Meter, Ascensia E LITE ™ Check Strip, and a
box of Ascensia E LITE ™ Test Strips (including the Code Strip) nearby
when you phone. It would also be helpful to have a bottle of Ascensia
E
LITE ™ Normal Control available.
• Fill out the check list on the following page before calling!