Rockwell Automation 1738-IJM23 ArmorPOINT I/O 5V DC Encoder/Counter Modules, Series A - Manual (Page 18)

Publication 1738-IN012B-EN-E - August 2013 18
Copyright © 2013 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation Support
Rockwell Automation provides technical information on the web to assist you in using our products. At
http://www.rockwellautomation.com/support/ , you can find technical manuals, a knowledge base of FAQs, technical and
application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the
best use of these tools.
For an additional level of technical phone support for installation, configuration and troubleshooting, we offer TechConnect
Support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit
http://www.rockwellautomation.com/support/ .
Installation Assistance
If you experience a problem with a hardware module within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer Support number for initial help
in getting your module up and running:
New Product Satisfaction Return
Rockwell tests all of our products to ensure that they are fully operational when shipped from the manufacturing
facility. However, if your product is not functioning and needs to be returned:
United States 1.440.646.3223
Monday – Friday, 8am – 5pm EST
Outside United States Please contact your local Rockwell Automation representative for any technical support issues.
United States Contact your distributor. You must provide a Customer Support case number (see phone number
above to obtain one) to your distributor in order to complete the return process.
Outside United States Please contact your local Rockwell Automation representative for return procedure.
ArmorPOINT is a trademark of Rockwell Automation.