ClearCube I/Port Users Guide - Manual (Page 46)

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My I9420 I/Port does not recognize my keyboard, my mouse, or both. When I
start the I/Port the Add New Hardware wizard starts and I cannot dismiss the
wizard.
The Realtek
®
HDAudio driver must be installed on a blade to use the I9420 or C7420. If the
driver is not installed it can cause the Add New Hardware Wizard to start before the USB
driver is installed. In this case there is no keyboard or mouse support and you cannot dismiss
the wizard.
Resolution
Include the Realtek HDAudio driver in any image that you install on your blade.
If you encounter this scenario:
• Connect a PS/2 keyboard or mouse to the USB port on the blade to dismiss the wizard.
• Install an image with the HDAudio driver on the blade.
When I connect one monitor to video port 1 of an I9420 I/Port or a C7420 C/Port
in direct connect mode, video is not displayed after I configure the I/Port.
If you connect a single monitor to video port 1 of an I9420 I/Port or a C7420 C/Port, and the
I/Port is connected to a blade with the G0530005 XP SP2 factory image, video is not displayed
through port 1 after you configure the I/Port.
Resolution
After configuring the I/Port, connect the monitor to port 2. Video is displayed through video
port 2 after a connection is established.
I cannot use the remote power button to start a blade or shut down a blade.
The remote power button is located on the right side of the rear of the blade. The I9420 remote
power button does not start or shut down the blade, or when I try to connect to a blade I
receive a System Busy! message.
Resolution
Ensure that there are not any V5120, I9420, or C7420 configuration Web pages open when
you use the remote power button to start, power cycle, or shut down a I9420 I/Port. If V5120
configuration Web pages are open when you press the remote power button, they can interfere
with the session between the blade and I9420 and produce unsupported behavior.
Remote Power Button