Metrohm 850 Professional IC AnCat User Manual

Page 108

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5.1 Problems and their solutions

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98

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850 Professional IC – AnCat

Problem

Cause

Remedy

Extreme spread of
the peaks in the
chromatogram.
Splitting (dual
peaks)

Connections – dead vol-
ume in the system.

Check the connections (see Chapter 2.5, page
14)
(use PEEK capillaries with an internal diam-
eter of 0.25 mm between the injection valve
and detector).

Guard column – diminished
performance.

Replace guard column (see Chapter 2.20,
page 58)
.

Separation column – dead
volume at column head.

Install separation column in reverse flow
direction (if permitted by the information
sheet).

Replace separation column (see "Connect-
ing and rinsing the separation column",
page 61)
.

Greater rise in the
baseline

MSM – reduced capacity.

Regenerate the MSM (see Chapter 4.11.3.1,
page 84)
.

Precision problems -
significant scatter-
ing of the measured
values

Sample – Gas bubbles in
the sample.

Use sample degasser (see Chapter 2.13, page
40)
.

Injection valve – sample
loop.

Check installation of the sample loop (see
Chapter 2.14.1, page 41)
.

Sample – Rinsing volume
too low.

Prolong the rinsing time (see Chapter 4.8,
page 81)
.

Injection valve – defective.

Request Metrohm Service.

Unexpected change
to the retention
times in the chroma-
tograms

Separation column –
diminished separating effi-
ciency.

Regenerate separation column (see Chap-
ter 4.14.4, page 93)
.

Replace separation column (see "Connect-
ing and rinsing the separation column",
page 61)
.

Eluent – Gas bubbles in the
eluent.

Check connections of the eluent degasser (see
Chapter 2.9, page 31)
.

High pressure pump –
defective.

Request Metrohm Service.

Vacuum is not being
built

Eluent Degasser – Connec-
tor Vacuum on the rear of
the instrument not (tightly)
sealed.

Seal the connector Vacuum tightly with a
6.144.6040 threaded stopper.
or when using an 872 Extension Module:

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