Apricorn Aegis Bio - USB 2.0 User Manual

Page 31

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31

Why am I having so much trouble with one of the fingerprints

I have enrolled?

There can be many reasons you might be having trouble with an

enrolled fingerprint, normally it will be difference in the angle or

pressure you are swiping your finger. But, if you do have a fingerprint

that doesn’t seem to work very well just go to the fingerprint

enrollment and delete the fingerprint in question and re-enroll it.

What is SyncToy 1.4?

Microsoft’s® SyncToy 1.4 for Windows is available as a free download

from the Microsoft Download Center. The easy to use, customizable

application helps you copy, move, rename, and delete files between

folders and computers. To make it easy for you to find and download,

we have created a link that is accessible from the Aegis Bio Software

CD.

I run pstoken.exe and get an error. Why?

The most likely reason to receive an error when you run the pstoken

software, is because your Aegis Bio drive is not connected to a USB

port on your computer.

I want to remove/change my logon information. How do I do

that?

1. Click on the Protector Suite Token icon in the tray and swipe your

finger to verify yourself.

2. Click on setting. On the Options tab, the “Reset Logon Data”

button is displayed only if fingerprint logon is installed and logon data

is defined.

3. On the Options tab, click the “Reset Logon Data” button to clear

your user credentials from the device. There is no warning associated

with this feature and your Log on credentials will be removed

immediately. This only clears the information entered into the user

credentials window during your initial biometric logon. It does not

change any of the Windows Log on information. You will be able

to continue logging on to Windows with the same user name and

password as you always have.

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