Apricorn Aegis Bio - USB 2.0 User Manual

Page 33

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33

What happens if I loose my backup password file or it

becomes corrupted?

Take care to store the backup password file in a safe place you will

always have access to. Because, you must have both the password file

and knowledge of the backup password to unlock the device without

fingerprints.

Is my password stored on the “backup password file”?

No, only the information needed to generate encryption from the

password you entered is stored in the “backup password file”.

Why can’t I find my Aegis Bio listed with my other USB devices

in the “Safely Remove Hardware” window?

The mass storage device does not appear in the icon for the Hot Plug

Manager in Windows 2000 and safe-removal is not possible through

this GUI.

This is a known Windows 2000 problem. A supported hotfix is available

from Microsoft. Please search site http://support.microsoft.com for

string “KB841880” or try to access http://support.microsoft.com/

kb/841880 directly.

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