COVIDIEN Filac™ 3000 EZ/EZA Electronic Thermometer - Manual (Page 13)

Filac ™ 3000 EZ/EZA Electronic Thermometer
10
Table of Contents
X. Customer Service
The circuitry of the Filac 3000 EZ/EZA Electronic Thermometer is not customer serviceable. In particular, electronic assembly re-work
will likely affect accuracy. Certain replacement items such as probes and isolation chambers are available from the service centers
listed below.
All service personnel must be properly trained, qualified and familiar with operation of the thermometer. Improper service may
impair proper operation of the Filac 3000 EZ/EZA Electronic Thermometer.
A Filac 3000 EZ/EZA Electronic Thermometer Calibration Plug (reorder number 500099) is available to check accuracy of the
Filac 3000 EZ/EZA Electronic Thermometer. It replaces the regular probe and verifies the accuracy of the main unit electronics.
Replace the main unit if accuracy is deficient. Follow the instructions that accompany the Filac 3000 EZ/EZA Electronic Thermometer
Calibration plug.
Probe accuracy can be checked in any mode using a calibrated water bath.
A Filac 3000 EZ/EZA Electronic Thermometer should provide direct mode accuracy to within ±0.1°C of the calibrated water
bath temperature.
A Filac 3000 EZ/EZA Electronic Thermometer should have a standard predict mode accuracy within ±0.1°C of the calibrated water
bath temperature.
A Filac 3000 EZ/EZA Electronic Thermometer should have a quick predict mode accuracy within ±0.3°C of the calibrated water
bath temperature.
The probe cable connector is designed to exceed 1,000 insertions. Do not lubricate or solvent clean. Replace the probe if the
connector is thought to be faulty.
In the event that it becomes necessary to return a unit for service, please follow these instructions:
1. Call the appropriate phone number listed below for an Authorized Return Number and shipping instructions.
2. Pack the instrument carefully and ship insured parcel to the appropriate location:
If not listed please contact Covidien Customer Service or representative for details of your nearest service center.
United States
Covidien
5920 Longbow Drive
Boulder, CO 80301,
USA
Phone: 1-800-448-0190 Canada
Covidien
7300 Trans Canadian Hwy
Pointe-Claire, QC H9R 1C7,
Canada
Phone: 1-877-664-8926 Outside US & Canada
Covidien
Unit 2 Talisman Business
Center, London Road
Bicester, OX266HR, UK
Phone: +44-1869-328065
Covidien llc (Italy)
Laboratorio
AssestenzaTecnica
Via Rivoltana 2/D
Segrate – MI,
Italy 20090
Phone: (0039) 0270308131 Covidien llc (Germany)
Service Centre
Raffineriestr. 18, GEB.II
Neustadt/Donau,
Germany 93333
Phone: (0049) 09445 959374 Covidien llc (Spain)
A/A Servicio Técnico
C/Fructuós Gelabert, 6, pl.
Sótano
Sant Joan Despi,
Barcelona, Spain 08970
Phone: (0034) 934758669 Covidien llc (France)
Parcd’affaires Technopolis
3 Avenue du Canada,
LP851-LES Ulis, Courtaboeuf,
France 91940
Phone: (0033) 0810787590