65 troubleshooting, Cause action – Canon Pixma iP4300 User Manual

Page 69

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65

Troubleshooting

Ink tank is not installed securely. / Part
of the orange tape is remaining.

Open the Top Cover and check the ink lamps.
If the ink lamp is not lit, press the

mark on the ink tank until it clicks into

place. The ink lamp lights up red when the ink tank is fully inserted.
Make sure all of the orange tape is peeled off the ink tank and the air hole is
completely exposed, as illustrated in (A). If any orange parts are left as in (B),
remove all of the orange parts.

(A) Correct

L-shaped air hole

(B) Incorrect

Part of the orange tape is remaining. Peel off the tape completely along the
perforation.

Media Type setting in the printer driver
does not match the actual type of
paper.

Make sure that the Media Type set in the Main sheet of the printer driver
(Windows) or the Quality & Media sheet of the Print dialog box (Macintosh)
matches the type of the loaded printing paper.

Print Head nozzles are clogged.

Print the nozzle check pattern to check for uneven ink output.
z

If the nozzle check pattern does not print out properly
Check if any of the missing colors are due to empty tanks.
If there is plenty of ink and the printer does not print, clean the Print Head
and then print the nozzle check pattern to check that ink is ejecting properly.

z

If the problem is not resolved after performing Print Head Cleaning
twice
Perform Print Head Deep Cleaning.
If the problem is not resolved after performing Print Head Deep Cleaning,
turn off the printer and perform Print Head Deep Cleaning again after 24
hours or later.

z

If the problem is still not resolved after performing Print Head Deep
Cleaning twice
The Print Head may be damaged. Contact your Canon service
representative.

For details on how to print the nozzle check pattern, how to clean the Print
Head, and how to perform Print Head Deep Cleaning, see “When Printing
Becomes Faint or Colors Are Incorrect” on page 35.

The media is loaded with the wrong
side facing upwards.

Many types of paper are made to be printed on only a particular side of the
paper.
Printing on the wrong side may cause unclear prints or prints with reduced
quality.
Refer to “Printing Media” in the User’s Guide on-screen manual.

Print Head is misaligned.

If you did not align the Print Head after installation, straight lines may be printed
misaligned. If ruled lines are printed misaligned or print results are otherwise
unsatisfactory, perform Print Head Alignment.
See “Automatic Print Head Alignment” on page 44 and perform Automatic Print
Head Alignment. If this does not solve the problem, see “Manual Print Head
Alignment” on page 47 and perform Manual Print Head Alignment.

Cause

Action

(B)

(A)

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