Compaq 3500 User Manual

Page 138

Advertising
background image

Troubleshooting 16-7

Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM

Part Number: 310296-002 File name: Ch16.doc

Solving Diskette Drive Problems

Continued

Problem

Possible Cause

Solution

Diskette drive cannot
write to a diskette

Diskette is not
formatted.

Format the diskette.
If you are running
Windows 95:
1. From the Windows 95

desktop, double-click on
My Computer.

2. Click on 3½ Floppy.
3. Click File

Æ

Format.

4. Fill in the appropriate

information, then click
Start.

If you are running Windows
NT, format the diskette by
entering format a: at the
system prompt.

Diskette is write-
protected.

Use a diskette that is not
write-protected.

If the contents of the diskette
may be added to or deleted,
remove write-protection from
the diskette by sliding the tab
on the corner of the disk until
the window is closed.

Computer is writing
to the wrong drive.

Check your application to
see which drive it is trying to
access, then change the
drive letter and/or path if
necessary.

Not enough space is
left on the diskette.

Copy the information onto a
diskette that has more free
disk space.

Diskette drive is
disabled.

Enable the diskette drive
through Device Manager or
through Computer Setup.

Continued

Advertising