Solving power problems – Compaq 3500 User Manual

Page 148

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Troubleshooting 16-17

Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM

Part Number: 310296-002 File name: Ch16.doc

Solving PC Card Problems

Continued

Problem

Possible Cause

Solution

Storage PC Card
does not work

Flash memory cards
require the Microsoft
Flash File System to
be loaded.

Load the Microsoft Flash
File System.

The card is not
formatted.

Format the PC Card as
you would a diskette.

The card is not
supported by the
computer.

Call Compaq Customer
Support for a current list of
Compaq qualified PC
Cards.

Solving Power Problems

Problem

Possible Cause

Solution

Computer turned off
while it was left
unattended and
power/suspend light
is off

The system initiated
Hibernation due to a
low battery condition.

Connect the computer to
an external power
source.

Charge the battery pack.

Replace the depleted
battery pack with a fully
charged battery pack.

Computer turned off
while unattended,
power/suspend light
is off, and
information was lost

The computer entered
a low battery condition
while Hibernation was
disabled.

Enable Hibernation
through Power Properties
after doing one or more of
the following:

1. Connect the computer

to an external power
source.

2. Charge the battery

pack.

3. Replace the battery

pack with a fully
charged battery pack.

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