Troubleshooting a wet system – Dell PowerEdge R815 User Manual

Page 158

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Troubleshooting Your System

• Change the autonegotiation setting, if possible.
• Use another connector on the switch or hub.
If you are using a NIC card instead of an integrated NIC, see the

documentation for the NIC card.

4 Ensure that the appropriate drivers are installed and the protocols are

bound. See the NIC's documentation.

5 Enter the System Setup program and confirm that the NIC ports are

enabled. See "Integrated Devices Screen" on page 60.

6 Ensure that the NICs, hubs, and switches on the network are all set to the

same data transmission speed and duplex mode. See the documentation

for each network device.

7 Ensure that all network cables are of the proper type and do not exceed the

maximum length.
If all troubleshooting fails, see "Getting Help" on page 185.

Troubleshooting a Wet System

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1 Turn off the system and attached peripherals, and disconnect the system

from the electrical outlet.

2 Open the system. See "Opening the System" on page 76.
3 Disassemble components from the system. See "Installing System

Components" on page 73.
• Hard drives
• Cooling shroud
• Cooling fan assembly
• SD cards
• USB memory key

book.book Page 154 Wednesday, December 18, 2013 2:48 PM

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