Compaq 102 - Manual (Page 23)

3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial: This is an alphanumeric identifier that is unique to each product.
(3) Product: This number provides specific information about the product's hardware components. The
product number, or part number, helps a service technician determine what components and parts are
needed.
(4) Warranty: This number describes the duration of the warranty period for the computer.
(5) Model: This is the alphanumeric identifier used to locate documents, drivers, and support for the
computer.
NOTE: The Warranty (4) and the Model (5) fields are excluded on select models.
NOTE: The service tag color may be different on select models.
Service tag 15