A b c d – Dell Dimension 4600C User Manual

Page 44

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44

Advanced Troubleshooting

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Memory modules are detected, but a
memory failure has occurred.

• If you have one memory module

installed, reinstall it (see page 68)
and restart the computer.

• If you have two or more memory

modules installed, remove the
modules, reinstall one module
see page 68), and then restart the
computer. If the computer starts
normally, reinstall an additional
module. Continue until you have
identified a faulty module or
reinstalled all modules
without error.

• If available, install properly working

memory of the same type into your
computer (see page 68).

• If the problem persists, contact

Dell (see page 83).

A possible expansion card failure
has occurred.

1

Determine if a conflict exists by
removing a card (not the video
card) (see page 65) and then
restarting the computer.

2

If the problem persists, reinstall the
card that you removed, remove a
different card, and then restart
the computer.

3

Repeat this process for each card.
If the computer starts normally,
troubleshoot the last card removed
from the computer for resource
conflicts (see "Resolving Software
and Hardware Incompatibilities"
on page 52).

4

If the problem persists, contact
Dell (see page 83).

Light Pattern

Problem Description

Suggested Resolution

= yellow
= green
= off

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