Dell Latitude CPx J User Manual

Page 148

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protected

the operation cannot be completed.

Drive not ready

No diskette is in the diskette drive, or no
hard-disk drive is in the drive bay. The
operation requires a diskette in the drive
or a hard-disk drive in the bay before it
can continue.

Put a diskette in the drive, or push the diskette all the way into
the drive until the eject button pops out. Or, install a hard-disk
drive in the drive bay.

Error reading
PCMCIA card

The computer cannot identify the PC
Card.

Reseat the card or try another PC Card that you know works.

Extended memory
size has
changed

The amount of memory recorded in
NVRAM does not match the memory
installed in the computer.

Reboot the computer. If the error appears on the display again,

call Dell

for technical assistance.

Gate A20
failure

An installed memory module may be
loose.

Reseat the

memory modules

and, if necessary, replace them.

General failure

The operating system is unable to carry
out the command.

This message is usually followed by specific information—for
example, Printer out of paper. Respond by taking the
appropriate action.

Hard-disk drive
configuration
error

The computer cannot identify the drive
type.

Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the computer,
reinstall the drive, and reboot the computer. Run the Hard-
Disk Drive
tests in the

Dell Diagnostics

.

Hard-disk drive
controller
failure 0

The hard-disk drive does not respond to
commands from the computer.

Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the computer
again, reinstall the drive, and reboot the computer. If the
problem persists, try another drive. Then run the Hard-Disk
Drive
tests in the

Dell Diagnostics

.

CD-ROM drive
controller
failure 1

The CD-ROM drive does not respond to
commands from the computer.

Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the computer
again, reinstall the drive, and reboot the computer. If the
problem persists, try another drive. Then run the CD-ROM
Drive
tests in the

Dell Diagnostics

.

Hard-disk drive
failure

The hard-disk drive does not respond to
commands from the computer.

Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the computer
again, reinstall the drive, and reboot the computer. If the
problem persists, try another drive. Then run the Hard-Disk
Drive
tests in the

Dell Diagnostics

Hard-disk drive
read failure

The hard-disk drive may be faulty.

Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the computer
again, reinstall the drive, and reboot the computer. If the
problem persists, try another drive. Then run the Hard-Disk
Drive
tests in the

Dell Diagnostics

Invalid
configuration
information-
please run
System Setup
Program

The system configuration information
does not match the hardware
configuration. This message is most likely
to occur after a memory module is
installed.

Correct the appropriate options in the

System Setup

program.

Keyboard clock
line failure

A cable or connector may be loose, or the
keyboard may be faulty.

Run the Keyboard Controller test in the

Dell Diagnostics

.

Keyboard
controller
failure

A cable or connector may be loose, or the
keyboard may be faulty.

Reboot the computer, and avoid touching the keyboard or the
mouse during the boot routine. If the problem persists, run the
Keyboard Controller test in the

Dell Diagnostics

.

Keyboard data
line failure

A cable or connector may be loose, or the Run the Keyboard Controller test in the

Dell Diagnostics

.

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