System flash codes – Dell Latitude CPx J User Manual

Page 150

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Sector not
found

The operating system cannot locate a
sector on the diskette or hard-disk drive.
You probably have a bad sector or
corrupted FAT on the diskette or hard-
disk drive.

Run the appropriate utility to check the file structure on the
diskette or hard-disk drive. If a large number of sectors are
defective, back up the data (if possible), and then reformat the
diskette or hard-disk drive.

Seek error

The operating system cannot find a
specific track on the diskette or hard-disk
drive.

If the error is on the diskette drive, try another diskette in the
drive.

Shutdown
failure

A chip on the system board may be
malfunctioning.

Run the System Set tests in the

Dell Diagnostics

.

Time-of-day
clock lost
power

Data stored in NVRAM has become
corrupted.

Connect your computer to an electrical outlet to charge the
battery. If the problem persists, try to restore the data. To
restore the data, press <Fn><F1> to

enter the System Setup

program

. Then immediately exit it. If the message reappears,

call Dell

for technical assistance.

Time-of-day
clock stopped

The reserve battery that supports the
data stored in NVRAM may be read.

Connect your computer to an electrical outlet to charge the
battery. If the problem persists,

call Dell

for technical

assistance.

Time-of-day not
set-please run
the System
Setup program

The time or date stored in the System
Setup program does not watch the
system clock.

Correct the settings for the Date and Time options. (For
instructions, see "

System Setup Program

.")

Timer chip
counter 2
failed

A chip on the system board may be
malfunctioning.

Run the System Set tests in the

Dell Diagnostics

.

Unexpected
interrupt in
protected mode

The keyboard controller may be
malfunctioning, or an installed memory
module may be loose.

Run the System Memory tests and the Keyboard Controller
test in the

Dell Diagnostics

.

Warning:
Battery is
critically low.

The battery is running out of charge.

Replace the

battery

, or connect the computer to an electrical

outlet. Otherwise, activate

suspend-to-disk

mode or turn off

the computer.

System Flash Codes

When errors that occur during the boot routine cannot be reported on the built-in display or on an external monitor (if attached), the
Num Lock, Caps Lock, and Scroll Lock indicators (see

Figure 1

) may flash together in a pattern of lights (or flash code) that identifies

the problem. For example, one flash, followed by a second flash, and then a burst of three flashes (code 1-1-3) means that the
computer was unable to read the data in nonvolatile random-access memory (NVRAM). This information is important to the Dell
support staff if you need to call for technical assistance.

The Num Lock, Caps Lock, and Scroll Lock indicators flash briefly when the computer is turned on. The flash codes, if needed, occur
after the boot routine.

Figure 1. Flash Code Indicators

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