Dell Latitude CPx J User Manual
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You can access Dell’s support Web site at http://support.dell.com. Click the map that appears to select
your country and the Welcome to support.dell.com page opens. Enter your system information to access
help tools and information such as:
Support Your Dell — From this page you can access a number of tools and information such as system
documentation, drivers and BIOS updates, and self-diagnostic tools for resolving many computer-related
issues by following interactive flowcharts.
Ask Dudley — Enter a question about your computer or about software. This tool searches the Dell
Knowledge Base and Dell Support for answers and related topics.
Communicate With Dell — Use Dell Talk Forum, a public discussion moderated by Dell technical support
specialists, to obtain technical information or submit requests via e-mail to Dell Support.
You can contact Dell electronically by using the following addresses:
World Wide Web
http://www.dell.com/
http://www.dell.com/ap/ (for Asian/Pacific countries only)
http://www.euro.dell.com (for Europe only)
http://www.dell.com/la/ (for Latin American countries)
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user: anonymous, and use your e-mail address as your password.
Electronic Support Service
[email protected] (for Asian/Pacific countries only)
support.euro.dell.com (for Europe only)
Electronic Quote Service
[email protected] (for Asian/Pacific countries only)
Electronic Information Service
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most
frequently asked by Dell customers.