Dell Latitude CPx J User Manual

Page 151

Advertising
background image

1 Scroll Lock

2 Caps Lock

3 Num Lock

When the computer emits a flash code, write it down on a copy of the

Diagnostics Checklist

and then look up its cause and meaning

in

Table 2

. If you are unable to resolve the problem, use the

Dell Diagnostics

to identify a more serious cause. If you are still unable

to resolve the problem,

call Dell

for technical assistance.

Table 2. Flash Codes and Corrective Actions

Message

Cause

Action

1-1-3

NVRAM write/read failure.

Run the System Set tests in the

Dell Diagnostics

. If the program does

not load,

call Dell

for technical assistance.

1-1-4

ROM BIOS checksum failure.

Run the System Set tests in the

Dell Diagnostics

. If the program does

not load,

call Dell

for technical assistance.

1-2-1

Programmable interval timer failure.

Run the System Set tests in the

Dell Diagnostics

. If the program does

not load,

call Dell

for technical assistance.

1-2-2

DMA initialization failure.

Run the System Set tests in the

Dell Diagnostics

. If the program does

not load,

call Dell

for technical assistance.

1-2-3

DMA page register write/read failure.

Run the System Set tests in the

Dell Diagnostics

. If the program does

not load,

call Dell

for technical assistance.

1-3-1
through
2-4-4

An installed memory module is not
being properly identified or used.

Make sure that a memory module is installed in one of the memory
module sockets on the system board. The computer will not function
unless at least one memory module is installed.

3-1-1

Slave DMA register failure.

Run the System Set tests in the

Dell Diagnostics

. If the program does

not load,

call Dell

for technical assistance.

3-1-2

Master DMA register failure.

Run the System Set tests in the

Dell Diagnostics

. If the program does

not load,

call Dell

for technical assistance.

3-1-3

Master interrupt mask register failure.

Call Dell

for technical assistance.

3-1-4

Slave interrupt mask register failure.

Call Dell

for technical assistance.

3-2-4

Keyboard controller test failure.

Run the Keyboard Controller test in the

Dell Diagnostics

.

3-3-4

Display memory test failure.

Run the Video Memory test in the

Dell Diagnostics

.

3-4-1

Display initialization failure.

Run the Video tests in the

Dell Diagnostics

.

3-4-2

Display retrace test failure.

Run the Video tests in the

Dell Diagnostics

.

4-2-1

No timer tick.

Call Dell

for technical assistance.

4-2-2

Shutdown failure.

Call Dell

for technical assistance.

4-2-3

Gate A20 failure.

Call Dell

for technical assistance.

4-2-4

Unexpected interrupt in protected mode.

Call Dell

for technical assistance.

4-3-1

Memory failure above address 0FFFFh.

Run the System Memory tests in the

Dell Diagnostics

.

4-3-3

Timer chip counter 2 failure.

Call Dell

for technical assistance.

4-3-4

Time-of-day clock stopped.

Call Dell

for technical assistance.

Advertising