Dell PowerEdge RAID Controller H200 - Manual (Page 6)

6
Contents
7 Troubleshooting . . . . . . . . . . . . . . . . . . . 61
BIOS Boot Order . . . . . . . . . . . . . . . . . . . . . 61
Background Activities . . . . . . . . . . . . . . . . . . 61
General Issues . . . . . . . . . . . . . . . . . . . . . . 61
Physical Disk Related Issues . . . . . . . . . . . . . . 62
Configuration Utility Error Messages . . . . . . . . . . 63
BIOS Error Messages . . . . . . . . . . . . . . . . . . 65
A Updating the Firmware
. . . . . . . . . . . . .
71
Firmware Package Update Utility . . . . . . . . . . . . 71
B Getting Help
. . . . . . . . . . . . . . . . . . . . . .
73
Technical Support and Customer Service . . . . . 73
Online Services . . . . . . . . . . . . . . . . . . . 74
Automated Order-Status Service . . . . . . . . . . 75
Dell Enterprise Training . . . . . . . . . . . . . . . . . 75
Problems With Your Order . . . . . . . . . . . . . . . . 75
Product Information . . . . . . . . . . . . . . . . . . . 75
Returning Items for Warranty Repair or Credit . . . . . 76
Before You Call . . . . . . . . . . . . . . . . . . . . . . 76
PERC H200.book Page 6 Tuesday, July 13, 2010 4:15 PM