Troubleshooting a sas or sas raid controller – Dell PowerEdge T410 User Manual

Page 170

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168

Troubleshooting Your System

c

Verify that the cable connections between the hard drive(s) and the
drive controller are correct and that the cables are securely seated in
their connectors.

d

Close the system. See "Closing the System" on page 91.

e

Place the system upright and on its feet on a flat and stable surface,
reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.

If the problem persists, see "Getting Help" on page 185.

Troubleshooting a SAS or SAS RAID Controller

NOTE:

When troubleshooting a SAS or SAS RAID controller, also see the

documentation for your operating system and the controller.

1 Run the appropriate diagnostic test. See "Running the System

Diagnostics" on page 173.

2 Enter the System Setup program and ensure that the SAS or SAS RAID

controller is enabled. See "Using the System Setup Program and UEFI
Boot Manager" on page 61.

3 Restart the system and press the applicable key sequence to enter the

configuration utility program:

<Ctrl><C> for a SAS controller

<Ctrl><R> for a SAS RAID controller

See the controller's documentation for information about configuration
settings.

4 Check the configuration settings, make any necessary corrections, and

restart the system.

WARNING:

Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

5 Turn off the system and attached peripherals, and disconnect the system

from its electrical outlet.

6 Open the system. See "Opening the System" on page 90.
7 Remove the cooling shroud. See "Removing the Cooling Shroud" on

page 92.

book.book Page 168 Tuesday, June 9, 2009 4:09 PM

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