Troubleshooting (continued), Symptom, Remedy – Sony SPP-A940 User Manual

Page 36

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Troubleshooting (continued)

Symptom

Remedy

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You can't store a speed
dialing number.

Make sure you follow the procedure in storing the
number correctly (page 17).
When you hear four short error beeps, move the
handset closer to the base unit or make sure you set
up the base unit correctly.

You can't make a speed
dialing call.

You pressed the number button to which no phone
number has been stored.

Speed dialing is incorrect.

Store a correct number (page 17).

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The handset doesn't ring
when calling from the base
unit.

The handset may be engaged in conversation.
The battery may have little or no power. Charge the
battery for more than 10 hours (page 12).
Replace the handset to the base unit.
Extend the antervna of the base unit vertically.
Move the handset closer to the base unit.
Place the base unit away from noise sources (page 8).

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Message is not recorded.

The remaining recording time is less than 30 seconds
or 99 messages were recorded. The answering
machine becomes "Memory full" status and does not
record messages. Erase messages (page 28).
The message is less than 2 seconds. The answering
machine does not record messages less than 2 second;
in length.

No sound from the speaker of
the base unit.

Adjust the volume (page 28).

The caller's message is
interrupted.

The caller's message is too long.
The caller's voice is too low. The unit disconnects the
line when it detects seven seconds of silence.

There was a power interruption. Reset the time (page

21

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The clock is incorrect.

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The phone doesn't accept
your security code.

Make sure you call from a touch-tone phone.
Make sure the security code is correct.
Make sure you entered the security code within two
seconds after you've entered (5)-

The line is disconnected when
you call your phone from a
touch-tone phone.

You entered wrong security codes three times.

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The CHARGE lamp doesn't
light up when you place the
handset on the base unit.

Clean the terminal on the base unit and the handset
with a dry, soft cloth.
Make sure the handset is placed on the base unit
properly.

£ The battery pack has a shorter

life.

The power wasn't continuously supplied to the base
unit during charging.
The battery pack was charged less than 10 hours (due
to power failure, etc.).
The usable life of the battery has expired and need
replacement.

36

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