HP 2566C - Manual (Page 93)

General Prob>'^';v Following are some printer problems that may not necessarily cause
an error number to light up in the display window. Each problem
description is followed by some suggestions for possible solutions:
Printer Will Not Power On
m Display window is blank.
□ Make sure the power cord is plugged in.
□ Verify that the power outlet current is “ON.”
D Verify that the printer’s main power ON/OFF switch is “ON.”
Paper Does Not Advance
r Check paper path for foreign substances or objects,
c Paper is not properly loaded.
□ Check paper path and remove any damaged sheets.
□ Check tractors, paper alignment, and platen gap setting (page 3-17
to 3-24).
□ Inspect the paper tractor holes for damage or distortion (page 3-20).
□ Make sure paper is not hung up in the paper box (page 3-14).
□ Verify that the paper folds match the horizontal perforations
(Figure 3-17).
□ Reload paper (page 3-10).
Paper Tearing or Separating on Multi-part Form
.- Check forms position (page 3-17) and vertical paper tension (page
3-15).
IS Make sure that the tractor control knob is in FORMS ALIGNMENT
position when printing (Figure 3-20).
s: Check paper for binding or dragging. Reload paper if necessary (pages
3-10 and 3-14).
r Verify that the paper tractor holes are not damaged or malformed
(page 3-20).
M Check the forms thickness adjustment to make sure it is correct for
the loaded form (page 3-21).
. Reload another box of forms from a different lot number (page 3-10).
7-2 IN CASE OF DIFFICULTY