HP 2566C User Manual

Page 97

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Non-Operator

Correctable Errors

RUN-TIME ERRORS

Run-time errors can occur at any time when the printer is in normal
operation (run-time errors do not include errors 10, 11, 12 or 13).

Table 7-1. Run-time Errors

Error #

Description

14

Print mechanism problem

15

Graphics run-time fall

16

Interface run-time fail

17

Printer time out

19

Remove CE strap*

80

Symbol set initialization problem

81-82

Slave self-test error

83

Internal firmware problem

86

Modem connect malfunction

90

Interface slave time-out

91

Graphics slave time-out

•Customer Engineer test mode

If you have run-time errors, write down the error number and its
associated fail point as this helps identify the problem (see page 7-8 for
fail point information). Check the paper path for binds and try to clear
the error by powering off or re-setting the printer. If the error clears,
perform a few line feeds and form feeds, check the forms thickness
setting, and perform a self-test. If the self-test passes and print quality is
acceptable, set the Top of Form and continue operation. Keep a record
of the incident and monitor the printer for future occurrences. If the
error does not clear, or reoccurs for unexplained reasons, contact your
Hewlett-Packard Service Representative for assistance.

ERRORS NO. 14: FF

While in the TEST mode, any test error causes a flashing number to
display in the display window. Errors 14 through 19 and 80 through FF
can occur during normal print operations. Error numbers between 20
and 69 occur when the printer has failed its TEST routine.

Self-Test Failure

If a self-test routine fails, perform a reset (press the

(

form

feed

1 and

(

lpi

ADJ.l

keys simultaneously) and tiy the test again. If the test fails

the second time, report the test error number and its associated

"fail point" (see page 7-8) to your Hewlett-Packard Service

Representative.

7-6 IN CASE OF DIFFICULTY

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