Mercedes-Benz CLS-Class 2011 Owners Manual - Manual (Page 72)

i If the batteries are checked within signal
range of the vehicle, pressing button
& or % will lock or unlock the vehicle
accordingly.
Loss of the SmartKey
If you lose your SmartKey or mechanical key,
you should do the following:
X Have the SmartKey deactivated by an
authorized Mercedes-Benz Center.
X Report the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
X Have the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
information on replacing the SmartKey, see
“Replacing the SmartKey” (
Y page 70).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
R
the vehicle’s current state registration
R
a current identity card, passport, or drivers
license
If you are an authorized person:
R
the vehicle’s current state registration
R a current identity card, passport, or drivers
license for the authorized individual
R signed and dated authorization from the
owner of the vehicle for which the key is
being requested
i Duplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (
Y page 56).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (
Y page 63).
X Front doors: Pull on inside door
handle ; on the respective front door.
If the door was locked, locking knob : will
move up.
When you open a door, the door window on
that side lowers slightly. Once you close the
door, the door window moves up again.
! A door window will not work if it is blocked
with ice or if the vehicle battery is
discharged. If you cannot shut a door, do
not force it or you could damage the door
or the door window. Fix whatever is
70
Locking and unlocking
Controls in detail
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1
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