Mercedes-Benz S-Class 2007 User Manual

Page 467

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466

Controls in detail

Useful features

Information button

¡

̈

Press and hold Information button
¡ (for longer than 2 seconds).

A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:

ț

Connecting call” appears in the
multifunction display

ț

Information Call Activated” ap-
pears in the COMAND display

and the audio system is muted.

When the connection is established, the
message:

ț

Call connected” appears in the multi-
function display

ț

Information Call Activated” appears in
the COMAND display

The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).

A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.

For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).

i

The indicator lamp in the Roadside Assis-

tance button

remains illuminated in red for

approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button

¡).

See system self-check (

page 462) if the indi-

cator lamp does not come on in red or stays on
longer than approximately 10 seconds.

If the indicator lamp in the Roadside Assistance
button

is flashing continuously and no

voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
mobile phone network is not available). The mes-
sage:

ț

“Call failed” appears in the multifunction dis-
play for approximately 10 seconds

ț

“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing

n

(

page 82).

Roadside Assistance calls can be terminated us-
ing button

t on the multifunction steering

wheel or COMAND (

page 115).

i

The indicator lamp on the Information

button

¡ remains illuminated in red for ap-

proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button

).

See system self-check (

page 462) if the indi-

cator lamp does not come on in red or stays on
longer than approximately 10 seconds.

If the indicator lamp in the Information
button

¡ is flashing continuously and no

voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant

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