Tele aid – Mercedes-Benz CLK-Class 2007 Owners Manual User Manual
Page 288
287
Controls in detail
Useful features
Tele Aid
The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
ț
automatic and manual emergency
ț
roadside assistance and
ț
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ and to lower,
press button
ç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.
̈
To activate, press the SOS button, the
Roadside Assistance button
• or
the Information button
¡, depend-
ing on the type of response required.
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button
• and the
Information button
¡ stay on longer
than ten seconds or do not come on). The
message
Tele Aid inoperative
appears
in the multifunction display.
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the
¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
The SOS button is located in the overhead
The Roadside Assistance button
• and the
Information button
¡ are located in the cen-
ter armrest compartment below the cover
(
i
The Tele Aid system utilizes the cellular net-
work for communication and the GPS (
G
lobal
P
o-
sitioning
S
ystem) satellites for vehicle location.
If either of these signals is unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.