0 service information, 1 troubleshooting guide, 2 periodic maintenance – Rice Lake BenchMark LP User Manual

Page 12: Service information, 1 troubleshooting guide 4.2 periodic maintenance

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8

Benchmark Series Low-Profile Bench Scale

4.0

Service Information

4.1

Troubleshooting Guide

System does not operate—no display

Power disconnected: Check and reconnect.

Indicator fuse blown. Replace fuse. Check for cause.

Interface cable cut or disconnected: Repair.

Signal leads incorrectly installed at indicator: Install according to indicator installation manual

Display stays at zero

Indicator faulty: Service indicator

Load cell connections faulty: Check cable connections in summing board and at indicator

Erratic weights

Vibration near scale: Remove source of vibration or move scale.

Platform not level to within

1

/

4

in: Level scale by adjusting feet or shimming if necessary.

Load cell or cable water damage: Replace.

Debris under load cells or platform: Clean.

Indicator faulty: Use simulator to test indicator for stability. Service indicator.

Consistently high or low weights

Indicator not properly adjusted to zero: Zero the indicator according to indicator manual.

Platform binding: Obtain adequate clearance for free platform movement.

Indicator not calibrated: Calibrate according to indicator manual and Section 3.3

Load cells faulty: Test and replace load cells if necessary.

Feet touching deck underside: Adjust feet downward to provide clearance.

4.2

Periodic Maintenance

The space beneath the platform must be periodically cleaned to prevent debris buildup.

Important

Do not attempt to use scales with load cells that are not hermetically sealed in washdown applications.
Water damage is a common cause of failure in non-hermetically-sealed load cells. Use care with high
pressure steam washdowns for hermetically-sealed load cells. The steam may not damage the load cells,
but the elevated temperatures may cause incorrect readings until the unit cools to room temperature.

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