Troubleshooting map, Troubleshooting map -2 – Canon 2900I User Manual

Page 263

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Troubleshooting Map

6-2

T

roub

leshooting

6

Troubleshooting Map

If you have any problems while you are using the printer, use the flow chart shown
below to determine the cause of the problem.

The toner density is set too
light

➞Chapter 4: Specifying the Print

Quality (p. 4-44)

The toner is running out

➞Chapter 5: Replacing the Toner

Cartridge (p. 5-2)

The printer is not connected to the
computer

➞Chapter 1: Connecting to a Computer

(p. 1-12)

Follow the directions displayed in
the Printer Status Window to
resolve the problem

➞Chapter 4: Printer Status Window

(p. 4-56)

The power cord is not connected
The power switch is off

➞Chapter 1: Turning the Printer On and Off

(p. 1-15)

The printer driver is not properly
installed

➞Chapter 6: Installation Problems (p. 6-27)

The installation environment is
bad

➞Getting Started Guide

Miscellaneous Problems

➞Chapter 6: Print Quality Problems

(p. 6-22)

Paper Problems

➞Chapter 6: Paper Problems (p. 6-25)

The printer driver is not properly
installed

➞Chapter 6: Installation Problems (p. 6-27)

Cannot Print

The printing

quality is poor

An error is

displayed in the Printer

Status Window

The printer

driver cannot be

used

Yes

Yes

Yes

Yes

No

No

No

No

No

No

No

No

No

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