When a fixing unit error appears, When a fixing unit error appears -19 – Canon 2900I User Manual

Page 280

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Service Call

6-19

T

roub

leshooting

6

When a Fixing Unit Error Appears

If a fixing unit error is displayed, follow the procedure below then contact the store
where you purchased the printer.

1

Turn the printer and computer off

a

a

a

a

, remove the USB cable

b

b

b

b

,

and disconnect the power plug from the power outlet

c

c

c

c

.

IMPORTANT

If a fixing unit error appears, do not turn the printer on again after you have turned
it off.

2

Contact your local authorized Canon dealer.

Describe the problems you are experiencing when you contact the dealer.

The printer is
malfunctioning.

Follow the procedure (see "When
a Scanner Error or Service Error
Appears," on p. 6-20), then tur
n
the power off and on.

Service Call

Cause

Resolution

a

c

b

a

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