Canon 2900I User Manual

Page 285

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Print Quality Problems

6-24

T

roub

leshooting

6

The next page is printed from halfway through the previous page.

Cause

The [Line Spacing] or [Lines/Page] settings in the application are not configured
correctly.

Remedy

Update the [Line Spacing] and [Lines/Page] in the application so that data fits
onto one page and print again. (See Instruction manual for the application.)

Nothing is printed on the paper.

Cause 1

The toner cartridge was installed with the sealing tape still attached.

Remedy

Remove the toner cartridge, pull away the sealing tape, and reinstall the
cartridge. (See "Replacing the Toner Cartridge," on p. 5-2)

Cause 2

Multiple sheets of paper are feeding at the same time.

Remedy

Thoroughly align the stack of paper and load it again. (See "Printing on Plain
Paper, Heavy Paper, Label Paper, and Transparencies," on p. 2-13, "Pr
inting on
Index Card," on p. 2-26, "Pr
inting on Envelopes," on p. 2-33, "Printing on
Custom Paper Sizes (Non-Standard Sizes)," on p. 2-44)

The paper comes out completely black.

Cause

The drum in the toner cartridge has deteriorated.

Remedy

Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2.)

Printed pages have white specks.

Cause 1

The paper is inappropriate.

Remedy

Replace the paper with one of the usable paper types and print again. (See
"Paper Requirements," on p. 2-2.)

Cause 2

The paper is damp because it was stored in poor conditions.

Remedy

Replace the paper with new paper and print again.

Cause 3

The drum in the toner cartridge has deteriorated.

Remedy

Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2.)

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