Status light descriptions, Status light error resolutions, The printer is not receiving power – Rice Lake Zebra GK420t User Manual

Page 80: The printer is on and in an idle state

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Troubleshooting
Status Light Descriptions

68

980610-001 Rev. A

GK420t User Guide

12/14/07

Status Light Descriptions

Status Light Error Resolutions

1. The printer is not receiving power.

• Have y ou turned on the printer power?

• Check power connections from the wall outlet to the power supply, and from the power

supply to the printer.

• Disconnect the printer from the wall outlet for 30 seconds and then reconnect the printer to

the wall outlet.

2. The printer is on and in an idle state.

No action necessary.

3. The printer has failed its power on self test (POST).

• If this error occurs right after y ou turn on the printer, contact an authorized reseller for

assistance. When the printer is operating normally, the printer status light will be amber
for about 10 seconds before turning green (solid or blinking).

There is a memory error.

• If this error occurs after y ou have been printing, turn the printer power off and on, and

then resume printing.

What the Status Light is Telling You

LED Status and Color

Printer Status

For a Resolution,
Refer to Number:

Off

Off

1

Solid Green

On

2

Solid A mber

Stopped

3

Flashing Green

Normal Operation

4

Flashing Red

Stopped

5

Double Flashing Green

Paused

6

Flashing A mber

Paused

7

Alternately Flashing Green and Red

Needs Service

8

Flashing Red, Red and Green

Needs Service

9

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