Sage Tea Maker BTM800UK User Manual

Page 29

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PoSSIBLe CAUSe

Tea Maker™ will
not switch ‘on’

Check the power plug is securely inserted into the outlet.

Insert the power plug into an independent outlet.

Insert the power plug into a different outlet.

Reset the circuit breaker if necessary.

For additional safety the Tea Maker™ is fitted with a thermal

cut out. In the event of severe overheating, the Tea Maker™ will

automatically shut down to prevent further damage. Should

this continue, call the Sage™ by Heston Blumenthal‰ Customer

Service Centre 0844 334 5110.

The Tea Maker™
will not work

Check the glass jug is securely positioned on the power base.

The LCd light has
gone out

The Tea Maker™ goes into standby mode if not used for 3

minutes.

To re-activate the Tea Maker™ out of standby mode:

- Remove then replace the glass jug from the power base.
- Press any button on the power base except the

HOT WATER|Cancel or TEA|Cancel buttons.

The LCD screen will re-illuminate.

I cannot select a
certain function

Certain features cannot be selected or changed during the

heating or brewing cycle. The LCD screen may temporarily

change or a sound alert may be heard, but no changes to the

cycle will be made.

The LCd screen

displays ‘reSeT’

The LCD screen will display a flashing ‘RESET’ when there is

a resettable electronic issue. Remove the plug from the wall

outlet, wait 5 seconds, then plug back in.

Call Sage™ by Heston Blumenthal‰ Customer Service

0844 334 5110 if the ‘RESET’ message continues.

The LCd screen
displays ‘error’

The LCD screen will display a flashing ‘ERROR’ when there is a

non-resettable issue with the appliance. Should this occur, call

the Sage™ by Heston Blumenthal‰ Customer Service Centre

0844 334 5110.

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