Compaq Deskpro 2000 Series - Manual (Page 43)

3-8 Using Compaq Software
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File Name Ch3 Part Number 278019-002
■ To save, print, or display the information generated by
TEST. You should run TEST and have the printed report
available before placing a call to the Compaq Customer
Support Center.
■ To assist your Compaq authorized dealer, reseller, or service
provider in analyzing the system by allowing the service
provider to reproduce the same environment on another
computer for testing.
To run TEST, complete the following steps:
1. Turn on only the external devices that you wish to test. You
also may leave the printer connected to log error messages.
2. Access the Compaq Utilities menu.
3. From the Compaq Utilities menu, select Computer
Checkup (TEST).
A test option menu is displayed.
4. Select the option to view the device list.
A list of the installed hardware devices appears.
5. Verify that TEST correctly detected the devices installed.
This utility will detect all devices manufactured by
Compaq; devices from other manufacturers may not be
detected.
❏ If the list is correct, select OK and go on to step 6.
❏ If the list is incorrect, be sure that any new devices are
installed properly. If you do not find an installation
problem, call your Compaq authorized dealer, reseller,
or service provider.
6. Select one of the following from the test option menu:
❏ Quick Check Diagnostics—This option runs a quick,
general test on each device with a minimal number of
prompts. If errors occur, they are displayed when the
testing is complete.