Next – Canon MF6500 User Manual

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3-8

Introduction

Scanning a
Document

Troubleshooting

Appendix

Table of Contents

Index

The message <Version conflict> appears on your computer
(Windows 98).

Q

Is Photoshop installed on your computer?

A

If the message <Version conflict> or <Windows 98
file language or ...> appears during installation,
click [Yes] or [No]. Whichever you click, installation
thereafter will continue trouble-free.

Cannot use the software after upgrading to Windows XP.

Q

Have you upgraded Windows 98/Me/2000 to
Windows XP without removing the software?

A

Remove the software, then reinstall it. (See
“Installing/Uninstalling Software,” in the Starter
Guide.)

In [Device Manager], green mark “?” is displayed (Windows Me).

Q

Is green mark “?” displayed on [USB
Composite Device] in [USB (Universal Serial
Bus) Controller] in [Device Manager] in
Windows Me?

A

As this is not a problem, you can continue to use it
as is.

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