Troubleshooting your telephone – Vertical Communications DXP Series User Manual

Page 67

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Troubleshooting
Your Telephone

Symptom

Possible Cause

INTERCOM light flashing.

Your messaging is set. Press
INTERCOM, then dial # 02 and hang
up.

HOLD light flashing with no
line on hold.

Another telephone has activated your
message waiting light. Press
INTERCOM and then press HOLD to
retrieve message. This action will call
party who activated light. Once you
have received message, party who
activated light (while still talking to
you) must press INTERCOM to turn
off the light.

MUTE light on.

MUTE is activated. To cancel, press
MUTE.

SPEAKER light on steady.

Background music feature activated
even though the system does not
provide background music. To cancel,
press INTERCOM then dial # 1.

Error Tone
(three steady tones)

May occur when incorrect buttons are
pressed during speed dial
programming. For example, if a button
has a line assigned to it,or was not
enabled for speed dial programming
by the installer.

You can not receive a voice
announce call.

Voice announce block has been
activated. To cancel, press
INTERCOM then dial # 2.

11

GCA70–258

Troubleshooting Your Telephone

LCD Speakerphone Station User's Guide 11 – 1

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