Appendix b, Frequently asked questions – Talkaphone VOIP-8 VoIP Interface (8 channels) User Manual

Page 43

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VOICE OVER IP INTERFACE

Installation and Operation Manual

43

Appendix B:

Frequently Asked Questions


How far can a phone be from the VOIP-1-2-4-8?

The VoIP Interface units work with 1000 ft. (24AWG) twisted pair copper wire.


Does the VOIP-1-2-4-8 provide power to the phone?

Yes, all of the VoIP Interface units provide power to the Emergency Phones.


My VOIP-1-2-4-8 is taking a long time to boot up. Is this normal?

Yes, the VOIP-1-2-4-8 units typically take about one minute to complete a cold boot.


How do I install a VOIP-1-2-4-8 behind a firewall or Proxy Server?

Your firewall or proxy server will need to support either H.323 or SIP. You may also open up the
ports listed below.

H.323 protocol uses:

UDP:

5000-5075, 16000-20000

TCP:

1720, 16000-20000

Q.931:

900-916


SIP protocol uses:

UDP:

5000-5300


SPP protocol uses:

UDP:

10000 (or the port number specified in the outbound phone book entries)



NOTE: Opening up firewall ports can make your network vulnerable to an attack. Please consult with

your network administrator before carrying out any firewall configuration changes.

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