Appendix a appendix awarranty, Limited lifetime warranty, Warranty registration – CANOGA PERKINS 9161 Network Interface Device User Manual

Page 45: Optional service programs, Customer service department repair warranty, Appendix a warranty

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Appendix A
Warranty

Limited Lifetime Warranty

Effective for Products Shipped February 1, 2003 and After, Canoga Perkins warrants that, at the time of
sale, and, for its lifetime, with certain exceptions noted below, every Canoga Perkins' labeled product
purchased will be free from defects in material and workmanship for its lifetime, if properly installed and
used in conformity to Canoga Perkins' published specifications. This warranty covers the original user only
and is not transferable. For the purposes of this Warranty, "lifetime" is defined as the serviceable life of the
product (a minimum of 5 years) or any longer period during which replacement spare parts are available.
Subject to the conditions and limitations set forth below, Canoga Perkins will, at its option, either repair or
replace any part of its product(s) that prove defective by reason of improper workmanship or materials. The
warranty period for power supplies, fans and optics is five (5) years. Consumables such as filters are
covered for one year. Software is warranted for 90 days.

This warranty does not cover any damage to products that have been subjected to lightning damage or
other Acts of Nature, misuse, neglect, accident, damage, improper installation, or maintenance, including
over-voltage failures caused by use outside of the product's specified rating, normal wear and tear of
mechanical components, or alteration or repair by anyone other than Canoga Perkins or its authorized
representative. If the user is unsure about the proper means of installing or using the equipment, contact
Canoga Perkins' free technical support services. Customer must notify Canoga Perkins promptly in writing
of any claim based on warranty. Canoga Perkins is not liable for, and does not cover under warranty, any
costs associated with servicing and/or the installation of its products of for any inspection, packing or labor
costs in connection with return of goods. In the event Canoga Perkins breaches its obligation of warranty,
customer's sole and exclusive remedy is limited to replacement, repair, or credit of the purchase price, at
Canoga Perkins' option. Under no circumstance will Canoga Perkins be liable for consequential or
incidental damages or loss of profits.

Warranty Registration

To establish original ownership and to record purchase date, please complete the warranty on-line form on
our product registration page. URL:

www.canoga.com/warranty

Optional Service Programs

Canoga Perkins offers several optional Service Programs. Please call Canoga Perkins Sales Department
(818-718-6300) or see our web site (www.canoga.com) for details.

CUSTOMER SERVICE DEPARTMENT REPAIR WARRANTY

Repairs performed by the Canoga Perkins Customer Service Department will be free from defects in
material and workmanship for a period of ninety (90) DAYS from the date the repaired product is shipped,
or until the expiration of the original factory warranty, whichever is longer.

9161 Network Interface Device

A-1

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