Instructions for return – Dynon Avionics EFIS-D10A Installation Guide User Manual
Page 78
Appendix
7-6
EFIS-D10A
Installation
Guide
Problem
Solution
Internal battery life is too short
Verify internal battery is charged to above 16 volts using
EFIS-D10A voltmeter.
Re-run capacity test.
Replace battery if insufficient capacity.
Clock setting is lost
If present, verify internal battery is charged.
If no internal battery, verify Keep Alive power is supplied to
unit at all times.
Cannot make connection with PC Verify wiring is correct.
Verify no other programs using the COM port are running
on the PC.
Verify latest version of The Dynon Product Support Program
is being used.
Unit will not boot off battery
power
This can be normal behavior for the FlightDEK-D180. When
booted off master power, the FlightDEK-D180 will have no
problem continuing to run off battery power. However, at
startup, it draws more current than the battery can provide.
INSTRUCTIONS FOR RETURN
If none of the above sections have helped resolve an ongoing issue with your EFIS-D10A, please
call Dynon Avionics at 425-402-0433 to discuss the issue with Technical Support. If, after
troubleshooting with a Dynon representative, the issue cannot be resolved, we will provide you
with an RMA number to use when shipping the EFIS-D10A to us. If your unit is still under
warranty, the repairs will be performed and the EFIS-D10A will be returned promptly. If your
warranty has expired, the Dynon representative will make arrangements with you and make you
fully aware of the costs before proceeding with the repair.
We recommend that you also send your EDC-D10A remote compass (if purchased) along with
your EFIS-D10A. This ensures that if we upgrade the firmware in your EFIS-D10A, the EDC-
D10A will have corresponding firmware.
While Dynon Avionics makes every effort to save and restore your unit’s settings and
calibrations, we cannot guarantee that this will happen. Please note that after you receive your
unit back from Dynon Avionics with a factory calibration, the heading display on the EFIS-
D10A may be inaccurate once re-installed in your aircraft. If this is the case, you will have to
perform the magnetic calibration again. When you receive your EFIS-D10A, it may have newer
firmware installed on it than it did when you sent it in. Check
information on what’s new.