ALTANA Byko-Drive Manual - Manual (Page 20)

18
English
Service and Certification
10. Service and Certification
Service
Besides the repair of your instrument we offer the
following additional services:
First diagnosis on the telephone or by e-mail
Call us or send us an e-mail and we will try to solve
your problem. If this is not successful, please send
us the instrument for repair.
Preventive maintenance, calibration, and recerti-
fication
For precautionary reasons we recommend regular
preventive maintenance. We carry out this preven-
tive maintenance automatically when you send us
your instrument for maintenance and recertification.
Loaners
During the period of repair we furnish you with a
loaner on request and availability.
Maintenance agreement
To assure the proper maintenance is performed on
a regular basis, BYK-Gardner recommends a
preventative maintenance agreement.
Ordering information:
SP-2121 byko-drive 115 V / 230 V
with vacuum plate
SP-2122 byko-drive 115 V / 230 V with glass plate