AltiGen IP 710 - Manual (Page 31)

IP 710 Manual
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3. Scroll to RING TONES and press
Enter.
4. Scroll to the desired ring tone and press
Enter.
When new ring tones are added to the server, they can be downloaded from
the phone. To download ring tones:
1. Select PHONE SETTING and press
Enter.
2. Select RING DOWNLOAD and press
Enter.
3. Select YES and press
Enter.
Note: Custom ring tones are not supported.
Distinctive Ringing Support
If the
Distinctive Ring options are enabled by the system administrator,
you may have three different ring cadences that distinguish the types of
calls:
• Internal call = 1 ring
• External call = 2 rings
• Operator call = 3 rings
Workgroup Status Display
A programmable key can be configured in AltiAdmin/ACM Admin to
display workgroup status when the key is pressed. The workgroup status
display is in the following format:
WG - workgroup number (up to 4 digits)
CIQ - number of calls currently in the queue
LQT - longest queue time of current queued calls
LOGIN - LOGIN/LOGOUT indicates the agent login/logout state
TH - number of calls in the queue whose queue time is greater than the
service level threshold
SL - service level in percentage
WG200 CIQ05 LQT05
LOGIN >TH02 SL060
Not Ready