If you need assistance or service – Whirlpool DISHWASHERS User Manual
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I F Y O U N E E D A S S I S T A N C E O R S E R V I C E
If You Need Assistance
Or Service
This section is designed to help you save the cost of a sen/ice call. When calling our Con
sumer Assistance Center for help or calling for service, please provide a detailed description
of the problem, your appliance’s complete model and serial numbers and the purchase date.
(See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance ...
Please check the chart below for problems you can fix. It could save you the cost of a service
call.
PROBLEM
CHECK THE FOLLOWING
Dishwasher does not
run or stops during a
cycle
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See page 6.
Has a household fuse or circuit breaker blown or tripped?
If the motor has stopped because of an overload, it will auto
matically reset itself within a few minutes. If the motor does not
start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper
voltage?
Dishwasher seems to
run too long
The dishwasher will run longer while heating the water. This is
normal for lower incoming water temperatures. See page 10.
Dishwasher will not fill
Is overfill protector stuck in “up" position? Overfill protector
should move up and down freely. Press down to release.
Water remains in
dishwasher
Wait for the cycle to finish. A small amount of water remaining
is normal.
Check the drain air gap (if installed). If it is clogged follow the
manufacturer’s cleaning instruction.
Detergent remains in
covered section of
dispenser
Has the cycle completed?
Is the detergent fresh and dry without lumps?
Is the bottom rack in backwards? The rack bumpers should
face the door.
Dishes are not as dry
as you expected
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See page 12.
Do not use Air Dry option on the next load. See page 10.
Grinding, grating,
crunching or buzzing
sounds
Has a hard object entered the POWER CLEAN™ module?
The sound should stop when the object is ground up.
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