GE 2-9435 - Manual (Page 24)

TROUBLE OR MALFUNCTION
Should your phone not operate properly, follow the Service Check List. If still inoperative,
disconnect the phone and try another phone (if one is available) or another cord to determine
whether the problem is in the telephone, the cord or the line. If in the phone, discontinue
its use and follow the SERVICE procedure in this manual. If in the line, notify the teiephone
company immediately. The telephone company will charge for a service call if the problem
is attributable to equipment you own.
SERVICE CHECKLIST
In case of difficulty, check the following before seeking service.
PROBLEM SOLUTION
1. No dial tone/
will not dial out.
• Check Cords: Are they inserted properly and securely?
Are they damaged?
• Check HOOK SWITCH: Does it fully extend from base
when Handset is removed?
• Check SPEAKER button. Is LED off?
• Is appropriate Line Button depressed?
• Check MODE switch. Is it in TONE position which may not be
compatible with your local dialing service?
2. You cannot be heard by
other party
• Check Mic Mute.
• Is handset cord inserted properly and securely?
3. Phone does not ring • Is RINGER SWITCH in OFF position?
• Are you using too many phones on one line? (The total REN of all
phones on the same line should not be greater than the maximum
REN for your calling area. Usually 5. See FCC Registration on back
cover.)
• Perform checks under #1.
4. Incoming and outgoing
voice volume too low or
none at all
• Are other phones off hook at same time?
If so, this is normal condition as volume drops when additional phones
are used at once.
Speaker Phone only.
• Check setting of volume control.
• Have you installed “AA” batteries? Do they need to be replaced?
5. Light and tone feedback
flutter when dialing in
Pulse mode
• This is normal as power is fluctuating with phone outpulsing.
6. Memory Dialing
Problems
• Did you program numbers correctly?
• Did you follow proper dialing sequence?
(Review Memory Section)
7. Loss of Memory • Does 3V Lithium Battery need to be replaced?
• Is replacement 3V Lithium Battery installed correctly?
8. Line LED does not turn
on/off properly.
• Are all of the phones on this line off/on hook?
• Are “AA” batteries installed correctly? Need replacing?
• Try switching line cord jacks for Lines 1 and 2.
9. AUTO BUSY REDIAL
does not work.
• Have you installed “AA” batteries? Do they need to bo replaced?
10 If Flash does not work
properly
• Be sure setting is correct for your phone system. Check with phone
company for proper duration.
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