Eliminating minor faults yourself, What to do if, The frozen food is frozen solid – Bosch KGV36610 User Manual
Page 32: En eliminating minor faults yourself
Attention! The text in this document has been recognized automatically. To view the original document, you can use the "Original mode".
en
Eliminating minor faults yourself
Before you call customer service, please
check whether you can eliminate the fault
yourself based on the following
information.
A technician who is called out for
consultation purposes will charge the
customer, even if the appliance is still
under guarantee.
What to do if...
... the floor of the refrigerator
compartment is wet?
The drain hole of the condensation
collection channel (Fig. ®/B) is probably
blocked. Clear the drain hole with a cotton
bud.
What to do if...
... the interior light does not function, but
the refrigerating unit is operating?
Check whether the light switch (Fig. ®/B)
can be moved. If it can be moved the
incandescent bulb is defective.
Replacing the incandescent bulb
Remove the mains plug or switch OFF the
fuse for the building electrical system.
Pull the grid forwards (Fig. ®/A).
Change the incandescent bulb:
220-240 V, max. 25 W, E14
If the light switch is jammed, call customer
service.
... the frozen food is frozen solid?
Loosen the frozen food with a blunt
instrument, e.g. a spoon.
... the freezer compartment is covered in
a thick layer of ice?
Defrost and clean the freezer compartment.
When re-inserting the frozen food, ensure
that the freezer-compartment door is closed
properly.
... the temperature in the refrigerator
compartment is too cold?
Select a warmer temperature.
Too much fresh food may have been placed
in the freezer compartment. As a result, the
refrigerating unit runs for a very long time
and reduces the temperature in the
refrigerator compartment.
Do NOT exceed the max. freezing capacity;
see rating plate. Fig. ©.
... the refrigerating unit is switching ON
more frequently and for longer?
The door was opened frequently or large
quantities of fresh food were placed in the
appliance.
Check whether the ventilation holes in the
base are blocked.
... it is too warm in the freezer
compartment and the frozen food is
thawing?
The ambient temperature may be colder
than +16 °C. As a result, the refrigerating
unit runs less frequently.
32