FXpansion BFD Supplemental - Manual (Page 21)


5
TROUBLESHOOTING
BFD USER FAQ
Many common installation and performance issues can be resolved by reading our BFD
User FAQ:
http://www.fxpansion.com/product-bfd-userFAQ.php
INSTALLATION AND AUTHORIZATION PROBLEMS
• On which hard drive should I install the BFD data?
We recommend, in order of performance preference (first is best):
1. A dedicated SATA or IDE internal drive, 7200rpm or above
2. A dedicated external 7200rpm (or faster) firewire drive (do
not chain the firewire
drive with a DIGI002 or other firewire audio interfaces!)
3. A dedicated external 7200rpm (or faster) USB2.0 drive
4. An internal drive shared with the data from other heavy disk-accessing programs,
eg the operating system (virtual memory swapfiles), or another disk streaming
application such as your host sequencer (audio tracks) or Kontakt etc.
• I received an error stating ‘There were errors installing the software.’ (MacOSX)
If you see this error message, please try repairing disk permissions for all hard drives on
your system and try again. To repair your disk permissions, run the Disk Utility (located
in
Applications/Utilities), select each drive, click on Verify Disk Permissions. Then, click
on Repair Disk Permissions. Repeat this procedure until the Verify command reports no
more errors.
If you are getting the error message during the Data installation, please see the next item
below.
If you are getting the error message during the Software installation and cannot resolve it
by repairing disk permissions, please contact us for further advice.
• How do I install the BFD Data manually? (MacOSX)
If you’re having problems with the DVD Data installers, you can copy the BFD Data over
to your hard drive manually.
1. Copy the BFD folder from DVD1 to the hard drive from which you want to stream the
BFD audio.
2. Copy the contents of the BFD/Data and BFD/Kits/Factory from DVD2 to the
corresponding folders in the BFD folder you copied onto your hard drive from DVD1.
3. When you run BFD for the first time, it will prompt you for the location of this folder.
Make sure that you specify the BFD folder, and not the BFD/Data folder.