Compatible Systems INTRAPORT 2+ - Manual (Page 11)

Chapter 2 - Getting Started 5
Chapter 2 - Getting Started
A Few Notes
Please Read the Manuals
The manuals included with your IntraPort 2/2+ VPN Access Server
contain very important information about the product and Virtual
Private Networking in general. Please read this manual thoroughly, and
refer to the management reference guides as required. It’s worth the few
minutes it will take.
Also, please fill out the warranty registration card and return it to us
today. This will help us keep you informed of updates to the IntraPort
2/2+ VPN Access Server and future products available from
Compatible Systems. You can also register on the web at
http://www.compatible.com. If you’d like to be notified via e-mail
about new products and receive important news from Compatible
Systems, please join our e-mail list on the web.
Warranty and Service
The IntraPort 2/2+ VPN Access Servers are covered by the Compatible
Systems Integrated Support Package, which includes a lifetime
comprehensive warranty, a twenty-four hour advanced replacement
program, unlimited phone support and software upgrades for the life of
the product.
Compatible Systems maintains copies of current software updates on
the Internet. You may download product software from these sources at
any time. For more information on downloading current product soft-
ware, see
Appendix E of this manual.
Getting Help with the IntraPort 2/2+ VPN Access Server
If you have a question about the IntraPort 2/2+ VPN Access Server and
can’t find the answer in one of the manuals included with the product,
please visit the technical support section of our Web site
(http://www.compatible.com). This site includes extensive technical
resources which may answer many of your questions. You can also
request technical support by filling out a brief form. Technical support
requests received via the Web form will receive expedited treatment.
You may also call Compatible Systems Corporation or send support