Cisco OL-8555-02 - Manual (Page 10)

Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone
Status Menu
6-10
Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3)
OL-8555-02
No default router DHCP or static configuration
did not specify a default
router. • If the phone has a static IP address, verify
that the default router has been
configured. See the
“Network
Configuration Menu Options” section on
page 4-3
section for details.
• If you are using DHCP, the DHCP server
has not provided a default router. Check
the DHCP server configuration.
No DNS server IP A name was specified but
DHCP or static IP
configuration did not specify a
DNS server address. • If the phone has a static IP address, verify
that the DNS server has been configured.
See the
“Network Configuration Menu
Options” section on page 4-3 section for
details.
• If you are using DHCP, the DHCP server
has not provided a DNS server. Check the
DHCP server configuration.
Programming Error The phone failed during
programming. Attempt to resolve this error by power cycling
the phone. If the problem persists, contact
Cisco technical support for additional
assistance.
TFTP access error TFTP server is pointing to a
directory that does not exist. • If you are using DHCP, verify that the
DHCP server is pointing to the correct
TFTP server.
• If you are using static IP addresses, check
configuration of TFTP server. See the
“Network Configuration Menu Options”
section on page 4-3
for details on
assigning a TFTP server.
TFTP Error The phone does not recognize
an error code provided by the
TFTP server. Contact the Cisco TAC.
Table 6-2 Status Messages on the Cisco Unified IP Phone 7940G/7960G (continued)
Message Description Possible Explanation and Action