Cisco OL-8555-02 - Manual (Page 8)

Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone
Status Menu
6-8
Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3)
OL-8555-02
Error update locale One or more localization files
could not be found in the
TFTPPath directory or were
not valid. The locale was not
changed. Check that the following files are located
within subdirectories in the TFTPPath
directory:
• Located in subdirectory with same name
as network locale:
– tones.xml
• Located in subdirectory with same name
as user locale:
– glyphs.xml
– dictionary.xml
– kate.xml
– dictionary.xml
File auth error An error occurred when the
phone tried to validate the
signature of a signed file. This
message includes the name of
the file that failed. • The file is corrupted. If the file is a phone
configuration file, delete the phone from
the Cisco Unified CallManager database
using Cisco Unified CallManager
Administration. Then add the phone back
to the Cisco Unified CallManager
database using Cisco Unified
CallManager Administration.
• There is a problem with the CTL file and
the key for the server from which files are
obtained is bad. In this case, run the CTL
client and update the CTL file, making
sure that the proper TFTP servers are
included in this file.
File not found The phone cannot locate on the
TFTP server the phone load
file that is specified in the
phone configuration file. Make sure that the phone load file is on the
TFTP server and that the entry in the
configuration file is correct.
Table 6-2 Status Messages on the Cisco Unified IP Phone 7940G/7960G (continued)
Message Description Possible Explanation and Action